A Great Example of Outstanding Claims Service

We demand that the companies we represent have outstanding claims service. Just a few days ago James D. a claims adjuster from Travelers Insurance went above and beyond and provided a great example of excellent claims service.

Our long time insured, Maria, game into our office shortly after being involved in a minor accident. We helped to turn the claim in with Travelers and were helping Maria to get an appointment with the body shop.

5 minutes after turning the claim in, James the local Travelers claims adjuster, contacted Maria’s mobile phone. He agreed to meet Maria in our office to look at the vehicle and help to get her vehicle to the shop to repair her damage.

15 minutes later he was at the office with Maria looking at the damage to her vehicle. When he left Maria already had an appointment at the shop to begin her repairs and had a rental car waiting for her.

This is the kind of claims service we strive to provide our customers! As your local agents we can along with the great companies we represent, make claims an easy and quick experience.


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