Auto Insurance

Anthem Data Breach

I want to let you know that we have just become aware that Anthem, Inc., the parent company of Anthem Blue Cross, is the victim of a highly-sophisticated cyber attack. Anthem has informed us that its member data was accessed, and information about our clients could be among the data.
We are working closely with Anthem to better understand the impact on its members. Here is what we do know:

• Once Anthem determined it was the victim of a sophisticated cyber attack, it immediately notified federal law enforcement officials and shared the indicators of compromise with the HITRUST C3 (Cyber Threat Intelligence and Incident Coordination Center).
• Anthem’s Information Security has worked to eliminate any further vulnerability and continues to secure all of its data.
• Anthem immediately began a forensic Information Technology (IT) investigation to determine the number of impacted consumers and to identify the type of information accessed. The investigation is still taking place.
• The information accessed includes member names, member health ID numbers/Social Security numbers, dates of birth, addresses, phone numbers, email addresses and employment information, including income data. Social Security numbers were included in only a subset of the universe of consumers that were impacted.
• Anthem is still working to determine which members’ Social Security numbers were accessed.
• Anthem’s investigation to date shows that no credit card or confidential health information was accessed.
• Anthem has advised us there is no indication at this time that any of our clients’ personal information has been misused.
• All impacted Anthem members will be enrolled in identity repair services. In addition, impacted members will be provided information on how to enroll in free credit monitoring.

We are continuing to work closely with Anthem to better understand the cyber attack and the impact on our clients. Anthem has created a website – www.anthemfacts.com, and a hotline, 1-877-263-7995, for its members to call for more information, and has shared the attached Frequently Asked Questions (FAQs) that further explains the cyber attack.
We will continue to keep you updated on Anthem’s ongoing investigation in hopes to find out who committed the attack, and why.
Please feel free to contact me if you have any questions.

Thank you,
Jennifer Crosby
661-327-5531

Health Insurance

Obamacare System Glitches Continue

In case you missed the Bakersfield Californian story over the weekend on the Covered California glitches here is a link to the article:

http://www.bakersfieldcalifornian.com/health/x558593247/Technical-woes-but-also-interest-in-Obamacare-abound

Crosby & Crosby Insurance continues to work with Covered California and the insurance carriers to try to help as many people as we can. We know you have questions and we are here to help find the answers. Call us today for help enrolling on Covered California or help enrolling off-exchange directly with carriers like BlueShield, Anthem Blue Cross, HealthNet and Kaiser. We can be contacted by calling 661-327-5531, emailing our health agent, Jennifer Crosby, directly at jenni@crosbyandcrosby.com or stopping by our office at 111 H Street.

Auto Insurance

Obamacare (aka Affordable Care Act) Opens Today

Starting today the state exchanges opened to enroll in health care for January 1st. We know it has been all over the news the past few weeks but we are still getting a lot of questions on what it all means and how to enroll. Do you have to enroll? Do you have to go to the exchange? How much is this going to cost? Where is the “free” healthcare you heard about? There is so much to cover and the answers are specific to each individual. If you need help please let us know. We can answer your questions and help you enroll if you would like. We also have options to get health insurance off of the exchange. Don’t let it overwhelm you; call us today at 661-327-5531 or email Jenni at jennI@crosbyandcrosby.com. We are here to help!

Auto Insurance

Aetna Pulls Their Individual Health Insurance Products from California

Last week Aetna announced it will pull its individual health insurance products from the market in California. Their individual plans will no longer be sold as of July 1st and current Aetna individual health clients will be cancelled on December 31st. Letters have started going out this week to alert current Aetna insureds that they will need to find alternate coverage by year end. You can find more information in this article from the Wall Street Journal http://online.wsj.com/article/SB10001424127887323734304578546144234962424.html. If you are a current Aetna customer, or have any questions regarding health insurance, please contact Crosby & Crosby Insurance Services at 661-327-5531, www.crosbyandcrosby.com or stop by our office at 111 H Street. We know it is a confusing time in health insurance and are here to help!

Auto Insurance

Anthem California Health Insurance Rate Adjustments

Anthem Blue Cross News Flash: Anthem has reached an agreement with the California Department of Insurance (CDI) to reduce our Individual premium increase that was implemented beginning on Feb. 1, 2013 and impacted approximately 636,000 Individual members.

Anthem Blue Cross Life and Health Insurance Company (Anthem) originally filed for an average 17.9 percent increase, and after negotiations with the Department of Insurance, agreed to change the increase to an average 13.9 percent increase. As a result of the revised rates, the majority of your Individual clients will receive a lower rate than previously communicated.
Anthem will lower the premium for these Individual market products and will allow policyholders who switched to a lower cost product to switch back to their former product. The members who dropped coverage because of the rate increase can reinstate in the product they recently dropped without going through medical underwriting.

If you have any questions regarding your personal health insurance or group health policy with Anthem Blue Cross please contact us at Crosby & Crosby Insurance Services, 661-327-5531.